UNI-V (St. Lucia) Ltd - Leisure Air Associate
The Leisure Air Associate is primarily accountable for providing guidance to travelers to determine destinations, identify travel itineraries, travel dates and costs for airline reservations.
Duties & responsibilities include but are not limited to:
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Processing airline ticket itineraries, refunding, rescheduling and rebooking air reservations for clients.
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Providing air information and assistance to supervisors, peers, and clients as necessary.
Candidates must have:
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A minimum of five (5) CXC passes, including Mathematics and English
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Experience using the Amadeus, Appolo, or Sabre computer systems, or similar software.
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Excellent written and oral communication skills.
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Excellent geographical knowledge.
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A strong focus on quality customer service. Must be aggressive with follow-up/through with little supervision.
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The ability to multitask and to demonstrate excellent problem-solving, organisational and decision-making skills.
Work hours and other conditions:
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Must be available to work hours/days/times associated with a shift system, including weekends, nights, holidays, and overnight shifts as required by operations.
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Must be flexible during peak seasons in order to maintain adequate, constant coverage.
We offer a competitive compensation and benefits package.
Interested persons are invited to e-mail their resumes to The Call Centre Manager at hr.slu@uvi.sandals.com with the subject “Leisure Air Associate Application”
Deadline for applications is Sunday 20th September, 2020.
