ROYAL SAINT LUCIA POLICE AND ALLIED SERVICES CO-OPERATIVE CREDIT UNION LIMITED. – Customer Service Rep (Vieux Fort) Deadline for applications is July 30th 2019 at 4:30pm

Customer Service Rep. – VIEUX FORT OFFICE
Requirements for Customer Service Representative
Job Responsibilities
  1. Performs a broad variety of member services functions such as opening and closing of accounts, preparation of routine letters, and certificates.
  2. Responsible for cross selling the products and services to new and existing members of the credit union.
  3. Maintains an up to date and comprehensive knowledge on all credit union products and services.
  4. Provide members with account information and performs account transactions including accepting loan application and opening of accounts.
  5. Assisting with the cross selling of the credit union’s products and services.
  6. Performs related clerical duties as required
  7. Manage and account for the funds received and entrusted to you over the course of the daily transactions.
  8. Processes all sure pay transactions in an efficient and effective manner
  9. Computer literacy skills
  10. Excellent customer service skills , Flexibility, Team Oriented
  11. Assisting with loan administration
  • An associate’s degree in business administration or office administration from a recognized college or university.
  • 1 year experience in the respective job field
  • Previous experience in the related job field would be an asset
  • Assist in maintain archival and administrative files
  • Administering employee benefits and member insurance
  • Understudy and learn the duties of the Accounts Clerk to ensure flexibility accounts functional divisions
Organizational Effectiveness
  • Drive initiatives organizationally that contribute to long term operational excellence
  • Providing assistance in events and activities of the SLTCC
  • Liaison between functions
Organizational Leadership
  • Contribute to short and long term organizational planning and strategy.
Risk Management
  • Ensure Members Savings/deposits Ledgers are in order
  • Oversee activities/transactions of Beacon & CUNA
  • Commitment to the SLTCC”s Vision, Mission and Values
  • Excellent Computer skills and proficient in excel, word, outlook
  • Excellent communications skills both verbal and written
  • Knowledge and experience in organizational effectiveness and operations management implementing best practices
  • Excellent interpersonal skills and a collaborative management style; excellent people manager, open to direction and with a collaborative work style and commitment to get the job done
  • Ability to challenge and debate issues of importance to the SLTCC; ability to look at situations from several view points
  • Delegate responsibility effectively
  • At least 3 years experience as a supervisor of customer service representatives
  • A demonstrated commitment to high professional ethical standards and a diverse workplace
Please email all resumes and cover letters to The General Manager- Mr. Biens Charlemagne. Email address:
Hard Copies Can also be dropped off at his office.
Deadline for applications is July 30th 2019 at 4:30pm

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