Position Summary:

The Spa Manager plays a very important role in the daily operations of our business. He/She is responsible for planning, directing, or coordinating activities of the spa facility. Coordinating programs, schedules and directing staff, and overseeing the financial activities.

Responsibilities:

Responsible for driving sales and overseeing the execution/implementation of key business initiatives for both Spas.

Oversee the day-to-day activities of our spas to ensure our guests are consistently treated to an impeccable customer service experience, and that the operations run smoothly, efficiently and profitably.

Responsible for managing a team of Spa Therapists and Spa Assistants; he/she will ensure that all policies/procedures have been clearly communicated and are adhered to, maintain positive employee relations and ensure that we are staffed with team members who can deliver best practice and high standards in all areas and services.

Flexibility is important; this position will require availability to work varied shifts including weekends, evenings, holidays and sick cover.

Train staff in the use or sale of products, programs, or activities.

Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.

Should also possess the following SKAs:

Ability to work well in a high pressure environment;

Attention to detail;

Excellent organizational and planning skills;

Proven work experience as a Spa Manager at a luxury hotel property;

Proficiency in Microsoft Office Applications.

Compensation:

Compensation will be influenced by the successful candidate’s qualification, experience and skill.

Please submit a comprehensive CV to: vacancies@ansechastanet.com no later than August 17th, 2021.

We thank you for your interest in the position. However, only suitable applicants will be shortlisted and contacted.