Business Support officer

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Computer and Business Services Ltd, located at L’Anse Road, Castries is seeking a suitably qualified individual for the post of Business Support officer.
Duties and Responsibilities:
Management of equipment and parts brought in by customers and couriers.
Scheduling and dispatching of technicians to appropriate locations according to predetermined schedules, customer requests and/or immediate needs.
Preparing work orders for and/or receiving work orders from technicians.
Liaising with customers on matters dealing with job completion and satisfaction.
Responsibility for customer surveys and questionnaires.
Maintenance of the filing System

Qualifications and Requirements:
Minimum of a tertiary level education.
Passes in CXC Mathematics, English.
Passes in CXC Information Technology or related technology field.
Knowledge of the IT Industry.
Basic knowledge in computer repair will be an advantage.
Applicant must be the holder of a valid driver’s license.
Ability to serve customers during off hours.
Be willing to function beyond the regular call of duty.
Excellent written and verbal communication skills.
Prioritizing, time management and organizational skills.
Proficient with Microsoft Office.

A commitment to excellent customer service.
Openness to feedback.
Superb interpersonal skills, including the ability to quickly build rapport with both customers
Able to work comfortably in a fast-paced environment.
Have a willingness to learn new skills.
Be self-motivated.
Be a team player.
Salary will be commensurate with qualifications and experience.
We appreciate all applications. However only suitable candidates will be contacted for an interview.
Apply here:

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