AXCEL Finance - Customer Service & Sales Representative
AXCEL FINANCE is the leading regional microfinance institution in the English speaking Caribbean with branches in 6 countries. We are dedicated to providing high quality and innovative financing solutions for underโserved markets. By deploying capital in a responsible manner, we enable economic investment and social mobility of our clients in the communities we serve.
As a Customer Service & Sales Representative you will be responsible for customer acquisition and driving client base growth. This position involves calling potential clients, screen applications, and explain the companyโs products. Must be energetic, wellspoken, and eager to generate and increase revenue. You will deliver legendary customer service to all customers by ensuring they experience efficient and courteous service that exceeds their expectations.
Key Responsibilities:
- Explain the Companyโs products, current promotions, and processes to clients
- Qualify customers and process applications
- Provide postโsale support
- Participate in sales development activities
- Build rapport with customers through friendly, engaging communication
- Respond swiftly and courteously to customer complaints or inquiries
Work Hours: 9:30โ 5:30 pm MondayโFriday and 9:00โ1:00 on Saturday
Qualifications/Traits:
- Previous experience in outbound call center, inside sales experience, or related sales
experience preferred - Excellent communication skills and attention to detail
- Performance & Target driven
- Possesses an energetic, outgoing, and friendly demeanor
Interested persons are invited to submit their application via www.axcelfinance.com/careers
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