A leading micro finance company in St. Lucia is searching for someone to fill the position of "Client Relationship Officer".
You will be responsible to develop a loan portfolio by soliciting potential clients, processing and analyzing loan applications and monitoring each credit facility. Deliver legendary customer service to all customers by ensuring they βreceive prompt, efficient and courteous service that exceeds their expectations daily. You will be responsible to assess risk and limit exposure. You will need to strictly follow up with accounts in arrears and follow through the entire collection cycle. You will partake in sales and business development activities to increase client base and reduce client attrition.
Key Responsibilities:
Explain the Companyβs products, offering, and processes to clients
Interview clients, analyze, and process applications for approval
Follow up with delinquent clients
Participate in sales development activities
Conduct verifications of loan applications
Requirements
At least 3 CXC subjects
Excellent analytical skills and attention to detail
Performance driven
Interested persons are required to submit an application with a CV along with copies of certificates to hrappsportal@gmail.com with the subject βCLIENT RELATIONSHIP OFFICERβ no later than March 15, 2020.