JOB DESCRIPTION

Job Title: Fire & Security Technician

Department: Fire & Security

Reports To: Manager

To assist with the servicing, installation and repairing of Fire Suppression, Fire Detection, CCTV, Burglar Alarm and Access Control Systems and any other related lines currently sold and serviced by the company in order to complete jobs to the satisfaction of the customer.

Will ensure that services, installations and repairs on the above mentioned products are completed on a timely basis and according to the manufacturer’s and/or NFPA guidelines and standards which will lead to increased customer safety and satisfaction

Will ensure that all required documents (such as job reports, survey reports, etc.) are properly completed and passed on to administration.

Will inform administration in a timely manner, when stock of service parts and other consumables used in the regular performance of duties, fall below minimum levels so as to allow adequate time for replenishment.

Will be able to work after-hours and on the weekends and/or public holidays if required by the customer

Will ensure that all company tools and assets are used in responsible and safe manner

Will assist sales and other staff in site surveys/assessments and will provide technical advice and recommendations for the design of solutions to meet customer needs.

Will assist in stock counts and other office related duties

Will ensure that all safety practices and policies of the company are adhered to and that all required safety equipment supplied will be secured and used as required

Will participate in all in-house and overseas training programs as scheduled by the company

Will assist the senior technician/supervisor with installations and repairs on the above mentioned systems as directed and on a timely basis and in a manner that would not require any RE-WORK by the senior technician.

Will ensure that all required documents are properly completed and passed on to the senior technician/supervisor for sign off

Will ensure that all safety practices and policies of the company and as directed by the supervisor are


adhered to and that all required safety equipment supplied will be secured and used as required

Will participate in all in-house training programs as scheduled by the company

Any other duties as may be assigned from time to time.