Responsibilities

• Assist guests personalize their BodyHoliday experience so they can achieve their vacation goals
• Be the on-site point person to guests who have personalized their stay prior to arrival
• Promote and actively sell all aspects of the resort offerings from spa and activities to the food & beverage
• Deliver the resort orientation tour to help new guests understand what’s on offer at the resort and how they can get most out of their vacation
• Assist with marketing by writing a monthly blog
• Promoting the holistic well-being of guests & staff

Requirements:

• Minimum of 2 years’ experience in a similar role in a 4-5-star hotel
• Excellent oral and written communication skills
• Excellent knowledge on various recreational and wellness activities
• Highly organized with the ability to manage multiple projects under time constraints
• Excellent guest service skills and ability to wok different shifts, public holidays and weekends based on business requirements
• Excellent command of English language both written and verbal
• Excellent computer skills
• Proven track record of generating sales to achieve set revenue goals - Maintain standard of personal appearance and grooming

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