Sandals Resorts International - Loyalty and Travel Consultant
This is an exciting sales role requiring a dynamic, assertive, self-motivated personality. The agent is responsible for ensuring repeat business by securing future travel plans by way of client deposit on room accommodation. In addition to organized training, the job requires a driven individual who understands the need for on-going product exploration for constant education on the product.
Applicants should satisfy the following minimum requirements:
- Secure future business by obtaining room bookings prior to guest departure
- Ensure that bookings made are accurate and properly reviewed with guests
- Actively listening to guests’ preferences so that the correct resort match is made
- Ensure that all bookings details are recorded and stored as required by SOPs
- Constantly ensuring that available promotions are known and used to drive and close sales
- Interact and develop relationships with guests through exciting company approved activities
- Prepared approved invitation to book for send out to guests to help stir interest and drive business to the desk
- Ensure as many guests as possible are informed about the Loyalty and Travel Desk by way of collateral, participation in resort activities, “dining with guests” opportunities and the like
- Develop strategic alliances with select team members to assist with sales
- Support Sandals Select Guest (SSG) activities spearheaded by the Loyalty and Travel Concierge agent
- Ensure that all SSG exclusive events are organized in a timely fashion and to the professional standard required
Qualifications and Experience
- Associate Degree in Management or Marketing
- Minimum of two (2) years experience in sales or a similar capacity
Please submit a letter of application and current resume addressed to:
Loyalty and Travel Vacancy Sandals Resorts International Email: catherine.louisfernand@sri.sandals.com
Application must be received by Friday 16th November, 2018
