Rayneau - Customer Service Rep, IT Tech, Accounts Clerk, Data Entry Clerk, Duty Manager, Marketing Assistant & Janitor
Rayneau Group of Companies invites suitable candidates to apply for the following positions:
Job Title: Customer Service Representative
Summary of Duties
The Customer Service Representative’s primary responsibility is for the sales of products and services against agreed target and the provision of effective customer service for all internal and external customers by utilizing excellent, in-depth knowledge of company products and systems.
Competencies
- Ability to work flexible hours
- Exceptional verbal and written communication skills.
- Strong analytical and problem solving skills.
- Ability to work productively, efficiently & effectively using initiative.
- Willingness to learn, improve and adapt within a dynamic work environment.
- Strong interpersonal relations skills.
- Must be customer service oriented.
- Advanced computer skills in a Windows environment, inclusive of manipulation of spreadsheets.
- Experience with retail management systems\point of sales systems.
Qualifications and Experience
- At least 5 CXCs or equivalent plus
- A minimum of 2 years experience in sales\retail sales environment OR
- Any suitable combination of qualification and experience.
- Background in accounting will be considered an asset.
Job Title: IT Technician
Summary of Duties
The IT Technician is responsible for the coordination the activities and operations of the Information, Communication and Technology department including hardware, software, network, telephone, and computer systems administration; identifies, recommends, develops, implements, and supports cost-effective technology solutions for all aspects of the organization.
The IT Technician ensures systems are maintained and support at the highest standard.
Qualifications
- A minimum of a Bachelors Degree in Information Technology, Computer Science or related Computer information systems plus,
- A minimum of two years experience in an IT environment
OR
- A combined qualification and experience
Competencies and Skills
- Familiarity with electronic equipment, Internet applications and security is required
- Exceptional verbal and written communication skills.
- Strong analytical and problem solving skills.
- Ability to work productively, efficiently & effectively using initiative.
- Willingness to learn, improve and adapt within a dynamic work environment.
- Strong interpersonal relations skills.
- Must be customer service oriented.
- Advanced computer skills in a Windows environment, inclusive of manipulation of spreadsheets.
- Experience with retail management systems\point of sales systems.
Job Title: Accounts Clerk
Summary of Duties:
The Accounts Clerk position provides accounting and clerical support to the accounting department in order to ensure effective, efficient and accurate financial and administrative operations.
Qualifications
- 1 - 3 years’ experience in clerical accounting
- Associate degree in business or accounting an advantage
- MS Office and knowledge of accounting software
- Knowledge of generally accepted accounting and bookkeeping principles and procedures
- Three to five years of progressive financial (payroll/accounting) responsibility/experience OR
- A combined qualification and experience.
Competencies/Skills
- Ability to manipulate spreadsheets and accounting systems
- Attention to detail- Thorough in completing work tasks
- Ability to multi-task, prioritize and work efficiently
- Ability to work independently, self-starter, energetic
- Ability to demonstrate good common sense and sound judgement
- Flexibility to adapt to all situations and work varied hours; possibly work weekends or evenings
- Ability to perform at high levels in a fast paced ever-changing work environment
- Ability to anticipate work needs and follow through with minimum direction
- Must be proactive and self-motivated
- Possess Strong analytical skills
- Strategic thinking capability
- Ability to achieve goals and meet deadline perform all duties and responsibilities in a timely and effective manner in accordance with established company standards
- Effective Communications skills across all levels
Job Title: Data Entry Clerk
Summary of Duties
The Data Entry Clerk is responsible for maintaining databases by entering new and updated customer and account information.
Competencies and Skills
- Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
- Basic understanding of databases
- Working knowledge of office equipment and computer hardware and peripheral devices
- Great attention to detail
- Great Organization skills
- Ability to multi-task, prioritize and work efficiently
- Ability to work independently, self-starter, energetic
- Must be Thorough
- Ability to Analyze Information
- Results Driven
Job Title: Duty Manager
Summary of Duties
The Duty Managers in ensuring the successful day-to-day running of the retail outlet. This involves assisting in managing the employees on the sales floor, enforcing company policies and ensuring the best customer service is provided at all times.
Competencies and Skills
- Exceptional verbal and written communication skills.
- Strong analytical and problem solving skills.
- Ability to work productively, efficiently & effectively using initiative.
- Willingness to learn, improve and adapt within a dynamic work environment.
- Strong interpersonal relations skills.
- Must be customer service oriented.
- Advanced computer skills in a Windows environment, inclusive of manipulation of spreadsheets.
- Experience with retail management systems\point of sales systems.
- A Valid Drivers license is a Plus
Job Title: Marketing Assistant
Summary of Duties
The Marketing Assistant will assist the marketing team in daily marketing activities including production of marketing material and literature, Coordinating the production of a wide range of marketing communications, Assist with the collation of information for promotional literature, Writing articles and promotional material for the company, Preparing data and information for website maintenance, Uploading marketing material to online libraries, internet groups and social media sites and Updating and maintaining the marketing department's documentation and databases.
REQUIRED SKILLS
- Proven experience as a marketing assistant
- Proven experience with Social Media Marketing
- Good understanding of office management and marketing principles
- Demonstrable ability to multi-task and adhere to deadlines
- Well-organized with a customer-oriented approach
- Good knowledge of market research techniques and databases
- Excellent knowledge of MS Office, marketing computer software and online applications (CRM tools, Online analytics, Google Adwords etc.)
- Exquisite communication and people skills
- Working Knowledge of Photoshop will be a plus.
- Excellent knowledge of Social Media Aps and marketing is required.
Job Title: Janitor
The Janitor position handles cleaning of the Group offices, keeping areas neat and tidy removing debris, Vacuuming and mopping of floors, emptying trash receptacles, etc.
Competencies/Skills
- Proven working experience as a Janitor
- Ability to work flexible hours
- Ability to work productively, efficiently & effectively using initiative.
- A record of excellent Punctuality.
- Excellent time management skills
- Demonstrated ability to prioritize and perform multiple tasks simultaneously
- Knowledge of cleaning chemicals and supplies
- Comprehensive knowledge of restocking supplies in bathrooms, break rooms, and common areas
- Integrity and ability to work independently
How to Apply
Interested candidates should send CV via email to hr@raycip.com or hr@rayneau.org no later than January 31st, 2019.
Please note that only shortlisted candidates will be contacted.
