Position Summary

Roles And Responsibilities Include But Are Not Limited To

• Achieve budgeted tour flow for all hospitality sourced tours
• Develop and implement cost effective marketing programs for tour procurement
• Work with all on property renter and exchanger guests to provide excellent service and increase tour penetration using our concierge approach
• Responsible for all hospitality production training, hiring, coaching, and counselling of all team members including marketing, sales and Vacation Club administration
• Work with local business leaders to formulate long-term relationships for mutually beneficial marketing efforts and programs
• Ensure all production staff meet the minimum performance standards
• Work closely with marketing and sales staff on all tour flow and progress
• Work closely with reservations, accounting and resort operations to ensure the satisfaction of existing Bay Gardens Vacation Club owners
• Meet and exceed revenue goals by developing new accounts and growing current accounts.
• Maintain a well-documented, accurate, organized and up-to-date file management system in order to effectively and efficiently service clients.

Skills

• Must be a highly driven and motivated individual with a ‘go-getter’ attitude.
• Ability to communicate effectively both written and orally.
• Must have a strong work ethic and integrity, with a desire to make a difference.
• Strong closing skills required.
• Strong teaching skills are required in building a team.

Qualifications

• Minimum educational qualification - Bachelor’s Degree in Marketing, Business Administration, or related field but MBA preferred.

Experience