VACANCY NOTICE
For the post of
OFFICE ASSISTANT
Core Functions: Under the general supervision of the Administrative Officer to the
Commission, the Office Assistant is required to work in the
Organisation’s front office, to provide clerical support to all
officers and to maintain the Commission’s information
management system.

Main Duties:  Under the direction of the Administrative Officer or
anyone acting in that capacity, you will be responsible for
execution of the following duties:
 Answering and directing phone calls to relevant staff;
 Being a point of contact for a range of staff and external
stakeholders;
 Processing and directing mail and incoming packages or
deliveries;
 Greeting and directing visitors;
 Excel document created to help keep track of payments and
acknowledgement letters sent and applications paid for;
 Ensure that the database for payment confirmation of type
approval is up to date;

 Process applications when received and forward to
Technical Officer/Senior Technical Officer;
 Communicate with applicants to ensure that all required
documents are included along with application form;
 Ensure applications are approved by Commissioners in a
timely manner and communicated to the technical
department;
 Scan and email all signed Licences received from the
minister to the Technical assistant;
 Ensure that files of applicants are organized;
 Ensure that information in the licensing database is
accurate and up to date; and
NATIONAL TELECOMMUNICATIONS REGULATORY COMMISSION
NTRC
(Saint Lucia)
 Ensure that acknowledgement letters are sent to applicants
to state that the application process.

 Perform such other related duties as may be assigned.
Qualifications and Experience: The candidate should have qualification at Diploma level in Front
Office Administration or any other relevant field. The candidate
should also have experience in managing a front office and
maintaining an information management system. He/she should
be proficient in using Microsoft applications, specifically Microsoft
Word, Microsoft Excel, Microsoft PowerPoint and Microsoft
Access.
Compensation: Compensation package will be determined in accordance with
qualifications and experience.
An application, accompanied by a Curriculum Vitae, and the
names and contact details of two (2) referees, should be sent to the

following address: -
The Chief Executive Officer
NTRC
P. O. Box GM 690
Castries
St. Lucia
Applications may also be hand delivered at the following address: -
NTRC
Rajana Building
Bois D'Orange
Gros Islet
Saint Lucia
Or Emailed to the following email address: ntrc@ntrcslu.lc
Applications should be submitted no later than, January 8,
2021