Restaurant Manager
Role Summary
The Restaurant Manager is accountable for directing and organizing the activity of the assigned restaurant, while interacting with guests to
ensure memorable dining experiences. He/she is responsible to achieve established customer satisfaction and financial targets.
Duties & Responsibilities of the position
Directs the day-to-day function of assigned restaurant to ensure smooth flow of operations
Minimizes wait time for seating by ensuring fast and efficient resetting of tables
Conducts restaurant rounds, visiting each table and interacting with guests regarding their dining experience. Handles guest challenges with
tact and diplomacy and to complete satisfaction, ensuring root cause is addressed
Exhibits strong hands-on floor presence during peak periods and assists where necessary. Welcomes and bids farewell to guests
Assists team members in clearing tables and providing service as needed
Ensures dining and buffet areas (indoor & outdoor) are kept clean, tidy and presentable during service hours. Makes sure breakage and spills
are cleaned up urgently.
Ensures coffee and water stations and entire service area are clean, stocked and organized
Ensures that restaurant facilities and equipment are clean and in good working order
Ensures restaurant opening and closing times are adhered to. Restaurants open fifteen (15) minutes prior to opening and close ten (10) minutes
after closing time
Ensures that restaurant is completely set to standard for the following meal period
Ensures that team members observe safe working habits to reduce breakage of china and glassware
Ensures that menus are in adequate supply and good condition
Facilitates inventory counts and reviews stock levels to meet projected demand
Conducts pre/post shift briefings and departmental meetings
Ensures opening and closing duties are assigned and completed during each shift
Develops, monitors and adjusts work schedules to meet business demands
Maintains a clutter-free environment by ensuring excess glassware, plates, etc. are removed promptly from tables
Follows established sanitation and HACCP procedures
Performs any other duties assigned
Qualifications and Experience
University Degree (Hospitality Management) and or equivalent experience
Food Handler’s Permit
Four (4) years’ progressive Food & Beverage management experience in a first-class hotel/restaurant, at least one of which in the position of
Restaurant Manager
If successful, a clean Police Record will be required. Interested persons should submit their applications by December 20, 2019 with curriculum
vitae via Email to:
The Recruitment and Compliance
Specialist
Sandals Grande St. Lucian Spa &
Beach Resort
Email: recruitsgl@grp.sandals.com
NB: Please enter “Restaurant Manager” in the subject field in the email for consideration. We thank all applicants for their interest but only short
listed candidates will be contacted.