Real Foods Inc. - Shift Supervisor

Qualifying Requirements:

• A Diploma or Associates Degree in Business/ Management or Hospitality Studies with minimum of two (2) years experience in a Supervisory capacity
• A Valid Health Card (A Necessity)

Skills & Other Attributes Required:

• Coaching and Leadership skills
• Results oriented
• Customer focused Excellent analytical
• Interpersonal and communications skills
• Computer literate
• Must be able to work on feet for extended periods
• Must be able to withstand changes in temperature
• The ability to multitask and work with adjusting priorities

SUMMARY OF MAIN DUTIES

Restaurant and Customer Fulfillment:

• Maintain 100% quality product availability;
• Build sales by focusing on excellent operational procedures;
• Facilitate safe work behaviors of Team Members in maintaining proper food safety and cash handling procedures including deposits and floats;
• Responsible for maintaining cost control procedures with focus on waste and pilferage during daily operations;

Employee Relations:

• Responsible for coaching and training and cross-training Team Members on proper procedures and attitudes to deliver the ultimate guest service experience;
• Monitoring and sustaining the practice of identifying a training mentor for each new hire;
• Maintains a safe and sustainable working environment free of harassment and discrimination;
• Proactively resolves store-level employee relations activities and disputes with assistance of the Human Resources Officer
• Ensures the execution of all company policies, practices and programs
• Responsible for recognizing and motivating Team Members through active and positive participation in nation-wide programs such as “catching” members doing things right, informal on-the-spot recognition, telling employees “Thank You”, celebrating success and having fun.
• Other duties related to the job.