Invest Saint Lucia - Operations Officer
OPERATIONS OFFICER
Invest Saint Lucia is seeking an Operations Officer to provide operational, administrative and marketing support for the Duty-Free Point Seraphine Shopping Complex (DFPS). This position will report to the General Manager DFPS.
SUMMARY OF RESPONSIBILITIES:
- Effectively implement the marketing plan, develop creative ideas and solutions for improving operations and increasing business activity.
- Develop, manage and maintain an active social media presence to continuously promote the facility.
- Work closely with tenants, dispatchers, taxis, boat operators, maintenance and security personnel to ensure smooth operations in every area.
- Monitor the property on a daily basis, walk the compound and engage tenants and clients to address issues as they arise.
- Maintain a log of customer complaints and address these.
- Monitor compliance by all parties and recommend procedures for improvement.
- Undertake all administrative duties including preparation of correspondence, maintenance of leases, databases, contracts, filing.
- Conduct surveys on a regular basis, analyze information, make and implement recommendations as appropriate.
- Prepare reports as required.
KEY COMPETENCIES:
- Bachelor’s degree in Management Studies, Marketing or related area.
- Minimum 3 years’ post qualification experience in a retail/commercial environment. Property management experience would be desirable.
- Proficient in Microsoft Office.
- Excellent oral and written communication skills.
- Marketing, planning, sales and problem-solving skills.
- Proven ability to work in a demanding, deadline-driven environment.
- Availability to work on weekends and holidays is essential.
REMUNERATION:
Salary will be commensurate with qualifications and experience. Applicants for the above post should submit a resume including two letters of reference and certified copies of relevant qualifications to:
POST OF OPERATIONS OFFICER
ATTENTION: SENIOR MANAGER HUMAN RESOURCES
Invest Saint Lucia
First Floor, Heraldine Rock Building
P.O. Box 495, Castries, Saint Lucia
ATTENTION: SENIOR MANAGER HUMAN RESOURCES
Invest Saint Lucia
First Floor, Heraldine Rock Building
P.O. Box 495, Castries, Saint Lucia
or via email at info@investstlucia.com
Deadline for submission of applications is Friday 6th September at 4:30p.m. Only applicants who meet the required qualifications and experience will be acknowledged.
Updated Weekly/Daily - Subscribe To Receive Vacancy Updates
