Business Support Officer
Computer and Business Services Ltd, located at L’Anse Road, Castries is seeking a suitably qualified individual
for the post of Business Support Officer.
Duties and Responsibilities
• Management of equipment and parts brought in by customers and couriers.
• Scheduling and dispatching technicians to appropriate locations according to predetermined schedules,
customer requests, and/or immediate needs.
• Computer diagnosis and repair.
• Responsible for Service Billing
• Preparing work orders for and/or receiving work orders from technicians.
• Liaising with customers on matters dealing with job completion and satisfaction.
• Responsibility for customer surveys and questionnaires.
• Maintenance of the filing System
Qualifications and Requirements:
• Passes in CXC Mathematics, English Information Technology
• A computer engineering associates degree or equivalent
• Knowledge of the IT Industry.
• The applicant must be the holder of a valid driver’s license.
• Ability to serve customers during off hours.
• Be willing to function beyond the regular call of duty.
• Excellent written and verbal communication skills.
• Prioritizing, time management and organizational skills.
• Proficient in Microsoft Office.
• A commitment to excellent customer service.
• Open to feedback.
• Superb interpersonal skills, including the ability to quickly build rapport with both
customers
• Able to work comfortably in a fast-paced environment.
• Have a willingness to learn new skills.
• Be self-motivated.
• Be a team player.
• Honesty
Salary will be commensurate with qualifications and experience.
We offer a variety of attractive benefits to support your well-being, balance, and professional development.
Kindly note that ONLY applicants who meet the criteria outlined in the job description should apply. We appreciate all
applications. However only suitable candidates will be contacted for an interview.
Please use this link to apply: https://cbizz.net/jobs/business-support-officer/