The Landings Resort and Spa – Assistant Restaurant Manager Deadline for submission of applications is 25th October, 2019

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The Landings Resort and Spa - Assistant Restaurant Manager
The Assistant Restaurant Manager is passionate about food and customer service. He or she is a problem solver with strong work ethic and leadership skills. The Assistant Restaurant Manager understands customer satisfaction is a priority and that efficient restaurant operations makes this possible.
Reports to Restaurant Manager
Main Job Tasks and Responsibilities
  • Supervise efficient working of departments and assigned shift
  • Prepare weekly schedules for Restaurant and Bar
  • Handle Inventory effectively
  • Monitor and manage guest complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
  • Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales
  • Maintain and ensure compliance to established food quality and standards
  • Manage workload and ensure effective working of restaurant activities and maintain excellent standards to meet operational expectations
  • Assist, instruct and provide training to staff members to ensure smooth running of the Restaurant
  • Coordinate with Restaurant Manager for everyday operation and maintain financial and administrative records
  • Evaluate performance of staff
  • Maintain personal records, schedules and reports for all employees
  • Assist employee teams to provide excellent customer service
  • Coordinate with team to meet sales target, ensure customer satisfaction and follow company procedures to increase productivity
  • Ensure that all guest experiences are memorable
  • Adhere to and follow operating standards in a AAA Four Diamond, Five Star Hotel
  • Focus on maintaining brand standards
  • Support Restaurant Manager
  • Work experience as a Restaurant Assistant Manager or similar ole in the hospitality industry
  • Familiarity with restaurant management software, like Micros
  • Good Math, English and reporting skills
  • Customer service attitude
  • Communication and team management abilities
  • Availability to work within opening ours (e.g. evenings, holidays, weekends)
  • High school diploma, additional certification in hospitality is a plus
Please send all applications for or by hand
Deadline for submission of applications is 25th October, 2019

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