Meat & Food Express Ltd – Customer Service Representative Friday 16th March 2018

Meat & Food Express Ltd - Customer Service Representative

General Purpose:

The Customer Service Representative is responsible for providing effective customer service for all our customers by using excellent, in-depth knowledge of company products, as well as communicating effectively with team members to attain company objectives.
Duties & Responsibilities
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services
  • Processes customer quotes/orders/changes/returns according to established company polices and procedures
  • Processes customer payments in keeping with company policies
  • Works closely with accounting department to resolve account disputes and assist in retrieving return cheques payments
  • Provides timely feedback to the company regarding service failures or customer concerns
  • Perform general administration tasks and support other departments

Education and Experience

  • A least 2 years customer service or related background
  • Minimum five (5) CXC’s to include mathematics and English
  • Knowledge of office administration and procedures
  • Proficient in Microsoft Office, PeachTree & Great Plans

Key Competencies

  • Customer service oriented
  • Excellent communication skills
  • A warm, approachable manner
  • Attention to detail and accuracy
  • Stress tolerance

Compensation

We offer a competitive remuneration and benefit package which will be influenced by the successful candidate’s qualification, experience and skill.
Please submit a comprehensive CV to kchiquot@foodexpressltd.com by Friday 16th March 2018

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