Excellent Stores St. Lucia – Cashier

Excellent Stores St. Lucia - Cashier
TITLE: Cashier
REPORTS TO: Branch Manager
LOCATION: Rodney Bay, St. Lucia
TYPE: 6 Month Contract
Position Overview
The Cashier will provide the highest level of customer service to customers in addition to contributing to the efficient operation of an assigned area of responsibility and/or efficiently cashing all customers’ purchases.

Key Responsibilities
  • Maintain a thorough understanding and adherence to procedures as outlined in the “Cashier’s Guidelines”.
  • Account for all monies received in connection with cashing.
  • Accurately and completely fill out daily balance sheets and balance cash at the end of the day.
  • Ensure the highest level of customer service, ensuring that every customer is acknowledged and greeted, giving the personal touch, calling customer by name, if known, thanking customers for their purchase.
  • Ensure that counters are adequately stocked with packaging material, register rolls etc.
  • Answer customers’ questions about merchandise and provide advice to customers on merchandise selection.
  • Suggest complementary items in order to cross-sell.
  • Handle customer complaints promptly and with tact and diplomacy.
  • Troubleshoot returned merchandise from customers, diagnose problem, provide recommendations for problem resolution and or repair/replacement recommendation.
  • Maintain knowledge of all products within the store.
  • Be up-to-date with current specials and promotions.
  • Always up to date with current specials and promotions, whether in store or online.

Job Requirements
  • Three CXC/O’level passes including Math and English
  • Ability to work with numbers.
  • Attention to detail.
  • Sales and customer service attitude.
  • Strong communication skills, excellent listening skills.
  • Strong interpersonal skills.
  • Ability to diffuse ‘difficult’ situations with tact and diplomacy.
  • Excellent team work skills.
  • Professionalism over the phone and in-person.
  • Well-groomed and model of good behavior.
  • Excellent attendance and punctuality record.
Interested persons please forward resume to:
Subject: Cashier – St. Lucia
Call us at +1 868 458-1010 Ext. 2126/2106
Fax#- +1 868 671-2070

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