Cream N Bean - Customer Service and Sales Rep (Part time)
Cream N Bean Part Time Casual position (6 – 10 hours per week) - only for the summer - culminating at the end of August
Customer Service and Sales Representative
Brief description
This position consists of handling, preparing and serving food, drinks and related products. Candidate must be able to maintain a clean working environment, be able to quickly learn procedures and recipes and be able to work independently. Candidate will be required to work in cold environments as well as hot environments. Occasional lifting of heavy boxes may be required. Candidate will be receiving and disbursing money, using electronic scanners, cash registers, or related equipment and being involved in processing credit or debit card transactions and validating cheques. The position also consists of interacting with customers to provide information in response to inquiries about products or services and to handle and resolve complaints and helping customers to find what they are looking for and trying to interest them in buying other products.
Qualifications and requirements
- Secondary school CXCs or equivalent;
- Ability to give full attention to what other people are saying, to actively look for ways to help people and to be aware of others' reactions and understanding why they react as they do.
- Ability to use computers and computer systems, to process and verify information, and to resolve conflicts or negotiate.
- Ability to work directly with public, to convince people to buy products, and to develop constructive and cooperative working relationships with colleagues.
- Ability to work in both hot and cold environments.
- Ability to follow direction and work independently.
- Ability to clean and maintain a safe and sanitary work environment.
Competencies
- Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behaviour, even in very difficult situations.
- Integrity — Job requires being honest and ethical.
- Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks..
- Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Please email resume to creamnbean@ferrands.com, or drop off resume in person at Cream N Bean in Bois d'Orange or in Rodney Bay
