Axcel Finance
Operations Supervisor
You will be responsible to effectively supervise frontline staff on a day to day basis to develop and grow our loan book. Superb management skills are critical as the Supervisor directly coaches and develops the credit and collections officers. An effective Supervisor interacts with employees and customers every day; leads by example, coaches and holds the team accountable to do what’s right for the customer.




Key Responsibilities:
Supervise loan officers.
Attain branch loan production targets while maintaining acceptable delinquency levels as set by the Management.
Conduct verifications and approvals of all loan applications.
Participate in sales development activities.
Liaise with collectors and lawyers regarding delinquent clients.
Ensure high customer satisfaction levels.
Requirements:
A degree in Business Management or related discipline.
Minimum of 4 years of Supervisory/managerial experience.
Experience in small business lending would be preferred.
Entrepreneurial business management orientation, sales planning, strong team-building skills
Strong probing, communication, analytical, problem solving and decision makes skills to effectively resolve complex customer and employee issues.
Job experience with extensive customer contact, including building and maintain customer relationships.
Ability to work efficiently in a high demand, team oriented, and fast-paced environment
All interested persons are required to send their Cover Letter and Resume along with copies of their certificates and other documents to careers@hrcslu.com or visit our website at hrcslu.com no later than August 24, 2022. Or visit our website at hrcslu.com
Please ensure you include the position you are applying for as the subject line.