Agostini Insurance Brokers (St. Lucia) Limited – Customer Service Representative Deadline June 4, 2018 at 4pm

Agostini Insurance Brokers (St. Lucia) Limited - Customer Service Representative
Applications are invited for suitably qualified persons to fill in the post of Account Executive/Customer Service Representative with Agostini Insurance Brokers Limited
Main Responsibilities: To provide all aspects of full time broking services to the company’s clients, primarily in the Employee Benefits Division, which shall include but not limited to the following:
  • Assist the Senior Account Executive in carrying out duties
  • Prospecting and acquiring new clients as well as servicing existing clients
  • Advising both corporate and individual clients
  • Negotiating most favourable policy terms and placement of coverage
  • Handling and following up on queries
  • ensuring a timely response to queries and assisting in preparing presentations to clients
  • Undertake special projects as they are assigned
  • Maintaining policy files and ensuring proper documentation of all transactions
  • Preparation of insurance summaries and reports for clients
  • Process claims and reimbursements
  • Reconciliation of accounts

Qualifications & Experience

  • FLMI/ACS Certification
  • Applicants should have specialized training in and working knowledge of employee benefits operations and principles, customer service, group medical and life plans; plus a minimum of three (3) years relevant work experience in a similar environment.
Knowledge, Skills and Abilities
The competencies and skills should include:
  • Excellent interpersonal skills
  • Excellent communication skills
  • Sound judgement and decision-making ability
  • Good planning and organization skills
  • Knowledge of and ability to interpret employee benefits insurance policy terms and conditions
  • Sound knowledge of insurance practice and principles
  • Ability to recommend and implement group employee benefit plans
  • Familiarity with the applications of information technology software and tools


  • Salary shall be commensurate with the successful applicant's qualifications and experience.
Applications letters along with full curriculum vitae and certified documents pertaining to qualifications, should be submitted to:
The Human Resource Manager C/O Agostini Insurance Brokers Limted P.O. boc 102 Castries
Deadline for submission of applications is June 4, 2018 at 4pm

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