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Vacancy - Supervisor
Industry: Energy/Grocery
Nature of Business: Fuel Service Station/Convenience Store
Position To Fill: SUPERVISOR
Job Responsibilities
The position of Supervisor works at the direction of the Fuel Service Station Management Team and is responsible for the daily operations of the business and is committed to delivering the highest level of customer service.
Job responsibilities include (but are not limited to):
- Recording and management of daily sales;
- Provides friendly, efficient service to all customers as the example to other team members;
- Able to train other team members, write work schedules, communicate procedures, policies and other information, and complete complex tasks;
- Promptly responds to and resolves customer issues in an effective manner that is consistent with our company policy;
- Performs all tasks and provides services in conformance with policies, procedures, work instructions, training, codes of conduct, recognized best practices, safety laws and regulations;
- Ensures that all daily duties are completed by team members and their respective positions;
- Assign support staff to duties
- Resolve problems that arise, such as customer complaints and supply shortages
- Supervise and co-ordinate activities of workers
- Organise and maintain inventory
Work Conditions and Physical Capabilities
- Fast-paced environment
- Ability to work under pressure
- Attention to detail
- Ability to Supervise 15-20 people
Personal Suitability
- Flexibility; Must be available to work evenings and/or weekends
- Customer Service Oriented
- Reliable
- Organised
- Motivated individual (s)
Qualification Required & Experience
- CXC Passing Grades (specifically in English A/Mathematics) combination of education, training or experience that provides the required knowledge, skills and abilities with an emphasis on customer and people's management.
PREFERRED QUALIFICATIONS
- Experience working in a fuel station and/or retail/ grocery setting
HOW TO APPLY FOR THE JOB
Submit completed applications for employment, resumes and cover letters to this email to: cmis.recruitment@gmail.com
Closing Date: 31 October, 2019
