VACANCY- STORE MANAGER VIEUX-FORT
Are you looking for a work environment full of fast-paced fun? Interested in an opportunity where you can put your energy and enthusiasm to work? How about a chance to learn, grow and advance with the number one Digicel retailer in the OECS?
THE CELL would like to fill the position of STORE MANAGER at its’ Vieux-Fort Location - responsible for ensuring an extraordinary customer experience and function in multiple roles that support the performance of the store’s retail objectives. We need an individual who can own the store’s customer service experience!
This individual will be required to perform the following duties:
- Deliver and ensure a superior level of customer service- function as a customer experience advocate
- Welcome customers to our store, coordinate check-in process and customer flow
- Work in a team environment to meet and exceed assigned goals
- Drive & motivate team members to surpass all performance related targets
- Ensure the standard and image of the brand is maintained
- Perform operational tasks to maintain audit-ready status in store at all times
- Resolve customer complaints with optimal solutions
- Communicate, execute, and manage in-store marketing programs
- Inventory management – including counts, maintaining, receiving, returning, tracking and securing equipment and supplies
- Manage store revenue, including preparing bank deposits, balancing cash drawers & reconciliation
- Process and prepare paperwork for recordkeeping and report generation
Requirements:
- Minimum 3 years of retail supervisory/management and sales experience
- Telecommunications industry knowledge is an asset
- Excellent interpersonal, verbal and written communication skills and attention to detail
- Organize and prioritize multiple tasks in a fast-paced environment
- Strong interpersonal, motivational, communication and leadership skills
- Strong customer centric approach to retail
- Upbeat demeanor, with a sales-oriented personality
- Work in other locations as the needs of the business dictate what may be required
- Work flexible hours as needed
- Proficiency in Microsoft Office
Qualified applicants are welcomed to submit a CV/Resume via email to HR@the-cell.com by Saturday August 15th, 2020.
