Operations Manager Deadline to Apply: June 8, 2021

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Operations Manager
A leading, long established optical practice in St. Lucia is looking to employ a new Operations Manager. This full-time position, based in Castries. We are seeking candidates with operations experience, preferably with experience in the optical industry. Candidates must be willing to work Saturday mornings and have excellent Microsoft Office proficiency.
To Manage overall operations, drive effective and successful management of labor, productivity, quality control and safety measures as established and set by the CEO.
Financially competent, with the ability to prepare financial reports and analysis and have overall responsibility for the compliance of in-house procedures. Enhance the operational procedure, systems and principles in the areas of information flow and management, business processes. Carry out supervisory responsibilities in accordance with company's policies and applicable laws.
Communicate job expectations; planning, monitoring, appraising and reviewing job contributions
Plan and review compensation actions; enforcing policies and procedures
Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends
Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
Recruit, select, train, assign, schedule, coach, counsel and discipline employees
Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints



Work closely with GM and management team to set and/or implement policies, procedures and systems and to follow through with implementation.
Communicate all operating policies and/or issues at department meetings
Competitive Re-numeration.
Please send your CV and cover note to ceostluciaeyecentre@gmail.com
Please note only short-listed candidates will be contacted.
Deadline to Apply: June 8, 2021