Meat Express Ltd – Customer Service Representative by Friday 07th September, 2018.

Meat Express Ltd - Customer Service Representative Meat Express Ltd is inviting Experienced, Ambitious and Dynamic persons to join our team in the capacity of Customer Service Representative. General Purpose: Invoicing and billing walk in / presell customers and resolving customer complaints in a timely manner. Duties & Responsibilities: Prepare invoices for walk-in and presell...Read More→
Meat Express Ltd - Customer Service Representative
Meat Express Ltd is inviting Experienced, Ambitious and Dynamic persons to join our team in the capacity of Customer Service Representative.
General Purpose:
Invoicing and billing walk in / presell customers and resolving customer complaints in a timely manner.
Duties & Responsibilities:
  • Prepare invoices for walk-in and presell customers.
  • Procure payment from the customers.
  • Count the received cash and hand over any change to the customers.
  • Receive cheques in accordance with company procedures and policies.
  • Swipe the credit and debit cards appropriately for charging customers in accordance with company procedures and policies.
  • Make entries of the procured payments in the cash registers as required by the computerized system.
  • Interact with walk-in customers and address any queries or grievances of the customers.
  • Ensure proper reconciliation between starting cash and ending cash positions with actual cash sales.
  • Provide cash position reports at the end of the day.
  • Ensure that all cash received is properly secured, accounted for and prepared for banking.
  • Ensure office transactions comply with the company’s financial procedures and policies,
  • Ensure efficient and effective office operations by providing administrative support in the department.
  • Ensure that all Invoices/Credits are fully signed and filed properly on a daily basis.
  • Maintain a suitable filing system
  • Answer customer’s questions concerning price, and use of merchandise
Education and Experience:
  • 1 -3 years Customer Service or Related Background.
  • Minimum Five (5) CXC’s to include mathematics and English
  • Knowledge of office Administration and Procedures
  • Proficient in Microsoft Office, Peach Tree & Great Plains
Key Competencies:
  • Customer service oriented
  • Attention to detail and accuracy
  • Good Oral and written communication skills
  • Stress tolerance
Compensation:
We offer a competitive remuneration and benefit package which will be influenced by the successful candidate’s qualification, experience and skill.
Please submit a comprehensive CV to kchiquot@foodexpressltd.com by Friday 07th September, 2018.
*NB: Only suitable applicants will be acknowledged.

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