Invest Saint Lucia – Operations Officer Deadline for submission of applications is Friday 6th September at 4:30p.m.

Invest Saint Lucia - Operations Officer
OPERATIONS OFFICER
Invest Saint Lucia is seeking an Operations Officer to provide operational, administrative and marketing support for the Duty-Free Point Seraphine Shopping Complex (DFPS). This position will report to the General Manager DFPS.
SUMMARY OF RESPONSIBILITIES:
  • Effectively implement the marketing plan, develop creative ideas and solutions for improving operations and increasing business activity.
  • Develop, manage and maintain an active social media presence to continuously promote the facility.
  • Work closely with tenants, dispatchers, taxis, boat operators, maintenance and security personnel to ensure smooth operations in every area.
  • Monitor the property on a daily basis, walk the compound and engage tenants and clients to address issues as they arise.
  • Maintain a log of customer complaints and address these.
  • Monitor compliance by all parties and recommend procedures for improvement.
  • Undertake all administrative duties including preparation of correspondence, maintenance of leases, databases, contracts, filing.
  • Conduct surveys on a regular basis, analyze information, make and implement recommendations as appropriate.
  • Prepare reports as required.
KEY COMPETENCIES:
  • Bachelor’s degree in Management Studies, Marketing or related area.
  • Minimum 3 years’ post qualification experience in a retail/commercial environment. Property management experience would be desirable.
  • Proficient in Microsoft Office.
  • Excellent oral and written communication skills.
  • Marketing, planning, sales and problem-solving skills.
  • Proven ability to work in a demanding, deadline-driven environment.
  • Availability to work on weekends and holidays is essential.
REMUNERATION:
Salary will be commensurate with qualifications and experience. Applicants for the above post should submit a resume including two letters of reference and certified copies of relevant qualifications to:
POST OF OPERATIONS OFFICER
ATTENTION: SENIOR MANAGER HUMAN RESOURCES
Invest Saint Lucia
First Floor, Heraldine Rock Building
P.O. Box 495, Castries, Saint Lucia
Deadline for submission of applications is Friday 6th September at 4:30p.m. Only applicants who meet the required qualifications and experience will be acknowledged.
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