Vacancy for SPA Sales Administrator at Windjammer Landing Resort & Residences

SPA SALES ADMINISTRATOR About Us: Windjammer Landing Resort & Residences is a distinctive luxury resort property with a vacation ownership component tucked away on 60 acres of lush hillside along the cobalt Caribbean Sea. Recalling the beauty and charm of a picturesque Mediterranean village, our stunning island retreat beckons with secluded villas, luxury amenities and unparalleled St. Lucian hospitality. We are committed to providing exceptional service experiences for our guests and creating meaningful opportunities for our team. Position Overview: Our resort, an independent luxury brand powered by a diverse and exceptionally talented team, is seeking a dynamic, innovative, and results-driven Spa Sales Administrator. This individual will be responsible for coordinating and supporting all sales and promotional activities within the spa to drive revenue growth, enhance brand visibility and deliver exceptional guest experiences. The role combines administrative excellence with proactive sales support, account management, business development, customer relationship management, promotional coordination and event planning to maximize bookings and achieve departmental revenue objectives. Committed to excellence, the Spa Sales Administrator will serve as a key liaison between guests, clients and spa operations, ensuring seamless communication and efficient coordination of spa promotions, wellness programs, group bookings and special events. The position upholds the highest standards of service, professionalism and operational excellence while supporting the spa’s strategic goals and maintaining luxury hospitality standards. Job responsibilities in this role include: Assist in executing spa sales strategies to meet overall revenue targets Responding to client inquiries by converting leads to confirmed bookings Liaise with Lead Therapist and retail vendors to ensure consistency of supplies Coordinating group and corporate wellness programs, and special events. Assists in conducting spa tours for site visits hosted by the hotel Sales Team Train the Spa Team to maintain consistency in product knowledge of menu offerings and retail products Work closely with the Spa team to meet monthly revenue targets in service and retail sales Spearhead and execute promotional campaigns (email, social media, in-house promotions) and analyse their effectiveness Create visual interest around property with pop-up stations to encourage guests’ bookings Assist in the development of promotional packages, seasonal offers and spa programs Work with external vendors or internal teams on creative assets (fliers, digital content, signage) Ensure brand consistency across all spa promotional materials Assist in revenue tracking of Receptionists, Attendants and Therapists in service and retail sales Support loyalty programs and retention initiatives Experience and Skills: Diploma in Promotions & Sales, Business Administration, Hospitality or related field 2-4 years of experience in Spa, Hospitality, Sales or Promotions Strong organizational and administrative skills Excellent written and verbal communication skills Proficiency in Microsoft Office and booking systems Knowledge of digital marketing (social media, email campaigns) Adaptable and able to work well under the pressure of meeting production schedules and timelines. Ability to work shifts, weekends and public holidays. Proven ability to work independently as well as within a high-performing team in a positive, collaborative and values-based culture. The deadline for submission of applications is July 06, 2026. Interested persons should apply to: The Director of People & Culture Windjammer Landing Resort & Residences P.O. Box 1504 Labrelotte Bay Castries E-mail: wjcareers@windjammer-landing.com Only applications that meet the above requirements will be considered.