About the Job
The Caribbean Customs Law Enforcement Council (CCLEC) seeks a suitably qualified and experienced IT Systems Administrator to join their small and dynamic team.
At the Caribbean Customs we rely on our IT systems to help the organization meet the needs and requirements of our members. We are seeking an experienced systems administrator who is eager to use and grow his or her technological skills at an international level. In this role, the successful individual will work closely with the IT Manager to protect our critical information, systems, and assets, build solutions, implement new software and hardware, provide training, and assist in the execution of our overall IT strategy.
Main duties include:
  • Perform server administration tasks including user/group administration, security permissions, group policies, print services, research event log warnings and errors, resource monitoring and ensuring system architecture components work together seamlessly.
  • Monitor server infrastructure health using pre-existing management tools and respond to hardware issues as they arise. Help build, test, and maintain new servers as needed.
  • Maintain (security updates, support internet, intranet, LANs, WANs, and network segments) internal infrastructure requirements on laptop and desktop computers, servers, routers, switches, firewalls, printers and phones.
  • Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed.
  • Implement and maintain the IT Continuity Plan which includes daily backups, maintaining documentation, and failure testing.
  • End user support to CCLEC Members.
Skills and Qualifications:
  • Bachelor’s degree in technology or computer science.
  • Proven work experience in IT – at least 2-4 years experience in a similar job function.
  • Experience with, or knowledge of, programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, system performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching.
  • Experience in project management, application design and integration.
  • Strong work ethic.
  • Excellent report writing, planning and organizing skills.
Exposure to and Responsibilities:
  • Microsoft Ecosystem
  • Security and Penetration Testing
  • RDMS (Relational Database Management System)
  • VPNs
  • Active Directory
  • Backup Monitoring
  • User Support and issue Tracking
  • Troubleshooting all IT related issues
Fluency in English (spoken and written) is required. Knowledge of French or Spanish would be an asset.
Location: The post is located at the Office of the Permanent Secretariat, Manoel Street, Castries, St Lucia. Candidates must be eligible to live and work in St Lucia.
Work Hours: 08:30-4:30 Monday to Friday.
There will be a basic salary of US$13,200-17,600 per annum (commensurate with experience). Annual holiday will commence at 20 days per year and will increase to 25 days after five years.
Travel: From time to time overseas travel may be required.
Application Process
To apply for this post, you will need to complete and send the Application Form (attached) to the address below by the closing date.
Applicants will be assessed on eligibility criteria, career history/experience and references.
Applications will be sifted based on experience and qualifications, and, references. If you are successful at the sift stage you will be invited to interview.
It is anticipated that interviews will be held in the 2nd week in September and are expected to take place at the CCLEC Headquarters in St. Lucia. Candidates will be notified of the outcome as soon as possible thereafter.
Things You Need to Know
  1. Applications must be received by 23:59 on August 30th 2019. Incomplete applications or late applications will be rejected without further consideration.
  2. Applications must be submitted by email to Mr Albert Sandy, Permanent Secretary at
  3. The successful candidate may be required to successfully undergo security vetting before they can be formally appointed.
  4. It is essential that your referees are aware that the CCLEC may approach them, and be prepared to provide a reference, soon after receipt of your application.
  5. his post is being offered on a permanent basis but subject to successful completion of a six (6) month probationary period.

For further information relating to the post please contact:

Mr Albert Sandy
Permanent Secretary
Caribbean Customs Law Enforcement Council
Manoel Street
Castries, St Lucia

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