ST. LUCIA TEACHERS’ CREDIT CO-OPERATIVE LTD Recoveries Officer Deadline for application is 31/01/25

ST. LUCIA TEACHERS’ CREDIT CO-OPERATIVE LTD
Job Description
Job Title: Recoveries Officer
Reports To: Loan Manager
GENERAL DESCRIPTION

The Recoveries Officer is responsible for managing delinquent accounts, minimizing financial losses, and ensuring timely
recovery of outstanding loans for the credit union. This role requires strong negotiation skills, attention to detail, and the ability
to build relationships with members to achieve mutually beneficial outcomes while maintaining compliance with relevant laws
and regulations and regulations

SPECIFIC RESPONSIBILITIES
1. Manage and monitor overdue accounts.
2. Contact members to discuss overdue payments and develop repayment strategies.
3. Negotiate payment terms and settlements to recover debts efficiently.
4. Maintain accurate records of communication, repayment plans, and account status.
5. Assess financial circumstances to determine appropriate recovery actions.
6. Recommend accounts for legal action and write-off when necessary.
7. Provide clear, professional and empathetic communication to members.
8. Offer financial advice and resources to help members meet their obligations.
9. Handle member disputes and inquiries related to delinquent accounts.
10. Ensure adherence to regulatory standards, internal policies, and confidentiality requirements.
11. Prepare and submit regular reports on recovery performance and account status.
12. Collaborate with other departments and society’s legal counsel when the need arises.
13. Identify and escalate high-risk accounts to Management.
14. Implement proactive measures to minimize credit union losses.
15. Responsible for the process of repossession of vehicles and property.

PERFORMANCE STANDARDS
• Strong negotiation and problem-solving skills
• Excellent verbal and written communication
• Works ethically and with integrity;
• Upholds organizational values;
• Effective problem-solving
• Analytical thinker
• Possess a high level of confidentiality
• Assessment and interpretation skills
• Willingness for continuous learning and development
• High attention to detail and accuracy

EDUCATION AND JOB REQUIREMENTS
− An Associate Degree or CAPE in Business OR a related field with 2 years experience in a similar role OR a degree in Business Management or Finance with one
year experience.
− Familiarity with the rules and regulations governing the Credit Union or a financial organization will be an asset.
− Must own a vehicle as travelling will be required.
Only persons who meet the criteria will be shortlisted. Deadline for application is 31/01/25

All applications should be forwarded with the following; CV, cover letter, certified copies of
certificates and two (2) recent references. Applications should be forwarded to
vacancy@sltccu.com and should be addressed to The General Manager, St. Lucia Teachers’ Credit
St. Lucia Teachers’ Credit
Co-operative Ltd.
Co-operative Ltd. Deadline for application is 31/01/25 . Please note only suitable applicants will be considered

Real Estate

There are no ads matching your search criteria.