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Customer Engagement Representative Level 2
Want to join a company where there’s room for growth and employees are truly appreciated?
OJO Labs is growing, and we’re looking to hire 150 people in Saint Lucia.
We are looking for Customer Engagement Representatives. This role requires a blend of sales and customer service skills. Your role will be helping our customers through the beginning stages of their home buying process. You will be making outbound calls, assisting customers over the phone, connecting them to our real estate partners, and helping them get the best out of OJO's product.
Do you already have sales and/or customer service experience? That’s great, but it’s not a requirement. This opportunity will include state-of-the-art hands-on training that will teach you everything you need to know. Please apply below and we’ll review your information and reach out as we expand!
Why OJO?
OJO Labs was founded on the belief that complex decision making could be made better through the fusion of machine and human intelligence. Our company has developed a unique, AI-based technology that combines natural language processing, machine learning, and human support. The offering allows for consumers to gain a better understanding of the market as well as their own wants and needs prior to interacting with an expert.
The first big decision we’re tackling is homebuying and selling. We are building an end-to-end real estate platform which provides consumers personalized guidance throughout their journey, readying them to make meaningful connections with experts. In addition, we provide brokers, agents, and loan officers warm and informed introductions to consumers, along with the tools to support a best-in-class experience.
About Our Customer Engagement Representatives
Our Customer Engagement team is the voice of our business. You’ll connect with customers to help guide them through the beginning stages of their buying process. Our team is regularly provided with exclusive hands-on training to excel at your role and long-term in your career. There is ample room for growth and career development on a team that consistently shows appreciation for our employees.
What makes us different?
- Free Lunch
- Contest bonus payouts
- Work from home opportunity
Responsibilities
- Represent OJO Labs as the first point of contact with our new customers
- Outbound calls
- Assist customers over the phone
- Connect homebuyers to our real estate partners, and helping them get the best out of OJO's product
What we’re looking for
- Four O’Level including English and math
- Must have strong communication skills
- Good reading comprehension skills
- Ability to multi-task in a fast-paced environment
- Ability to work a shift-based, hourly-wage + commission schedule
- Understanding of US Real Estate is a plus
- Previous phone sales and customer service experience is a plus, but not required
Please click this link to apply:
