Government of Saint Lucia (GOSL) – CONSULTANCY SERVICES FOR STRENGTHENING THE CASE MANAGEMENT SYSTEM

Government of Saint Lucia (GOSL) - CONSULTANCY SERVICES FOR STRENGTHENING THE CASE MANAGEMENT SYSTEM
GOVERNMENT OF SAINT LUCIA
YOUTH EMPOWERMENT PROJECT
CONSULTANCY SERVICES FOR STRENGTHENING THE CASE MANAGEMENT SYSTEM
REQUEST FOR EXPRESSIONS OF INTEREST
The Government of Saint Lucia (GOSL) has received financing from the Caribbean Development Bank (CDB) in an amount equivalent to US$4,762,000.00 million towards the cost of Youth Empowerment Project (YEP) and intends to apply a portion of the proceeds of this financing to eligible payments under a contract for which this invitation is issued. Payments by CDB will be made only at the request of GOSL and upon approval by CDB, and will be subject in all respects to the terms and conditions of the Financing Agreement. The Financing Agreement prohibits withdrawal from the financing account for the purpose of any payment to persons or entities, or for any import of goods, if such payment or import, to knowledge of the CDB, is prohibited by a decision of the United Nations Security Council taken under Chapter VII of the Charter of the United Nations. No party other than GOSL shall derive any rights from the Financing Agreement or have any claim to the proceeds of the Financing.
The Ministry of Equity, Social Justice, Local Government and Empowerment, the Executing Agency, now wishes to procure consultancy services for Strengthening the Case Management System - Youth Empowerment Project.
The objective of the consultancy is to evaluate the case management system and carry out a comprehensive assessment framework with toolkit developed to improve operational efficiency. Further details can be found in the attached Terms of Reference. The duration of the assignment is expected to be for a period of 30 person days over a six-month period.
The consultancy will involve desk review and consultations across the social services sector and with social workers in particular. The Consultant will review relevant documentation on case management systems regionally and internationally and drawing on lessons of experience and current good practice, develop a comprehensive assessment framework for analysing the current systems, procedures, and practices against international standards and professional case management practices at both the case level and systems level. Specifically, the consultants will be required to:
(a) review existing local, regional and international literature on case management systems across the social sector;
(b) conduct gender-balanced interviews with key stakeholders and observe the process of how case management officers conduct interviews and document clients’ information;
(c) on the basis of (a) and (b) above, identify the gaps between what currently exists and current good practice;
(d) identify critical elements of the case management system and propose key components both at the systems level and individual/case level;
(e) examine the following elements in undertaking the systems-level assessment: policies, laws, regulations and standards; legal authorities and structure; community perceptions, values and networks; human services; case management supervision structures; and child and family involvement in developing case management policies and services;
(f) examine the following elements in undertaking the individual level assessment: screening for immediate needs; assessing family strengths and risks; engaging family in their own treatment; providing or referring to quality interventions; and measuring family functioning outcomes to determine the impact of services;
(g) develop an indicator framework that can be used to categorise current case management practices, identify existing gaps, and determine instances in which current practices may be changed in order to meet good practice standards;
(h) develop gender-sensitive assessment tools, manuals and workbooks that are related to child and youth welfare case management applicable to the saint Lucian context;
(i) within the toolkit, outline broad principles, processes, and strategies that are likely to improve outcomes for children and families;
(j) identify the referral process and include clearly defined systems of referral to support implementation of the framework and toolkit;
(k) determine a timeline for implementation;
(l) conduct a workshop with all key stakeholders to present findings and discuss the draft assessment framework and toolkit and the resources necessary to support implementation; and
(m) using feedback from the workshop, where appropriate, finalise the framework and toolkit for implementation.
The Ministry of Equity, Social Justice, Local Government and Empowerment, the Executing Agency, now invites interested eligible consulting firms to submit Expressions of Interest for the provision of these consultancy services.
Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services.
Consultants shall be eligible to participate if:
(a) in the case of a body corporate, it is legally incorporated or otherwise organised in an eligible country, has its principal place of business in an eligible country and is more than
50 per cent beneficially owned by citizen(s) and/or bona fide resident(s) of eligible country(ies) or by a body(ies) corporate meeting these requirements;
(b) in the case of unincorporated firms, the persons are citizens or bona fide residents of an eligible country; and
(c) in all cases, the consultant has no arrangement and undertakes not to make any arrangements, whereby any substantial part of the net profits or other tangible benefits of the contract will accrue or be paid to a person not a citizen or bona fide resident of an eligible country.
Eligible countries are member countries of CDB.
The attention of interested Consultants is drawn to paragraph 1.9 of CDB’s Guidelines for the Selection and Engagement of Consultants (2011), setting forth CDB’s policy on conflict of interest.
In the assessment of submissions, consideration will be given to technical competence, qualifications and experience, local and regional experience on similar assignments, financial capability and existing commitments. All information must be submitted in English. Further information including Draft Terms of Reference may be obtained from the Project Implementation Unit email at info.yepslu@gmail.com, telephone (1758) 713-1836 between 0830 and 1600 hours Monday to Friday.
Seven (7) hard copies of the Expressions of Interest must be received at the first address below no later than 4:00 p.m. on February 25th, 2020 and one (1) electronic copy must be sent simultaneously to CDB at the second address below. The sealed envelope containing each submission should include the name and address of the applicant and shall be clearly marked “Expression of Interest – Consultancy Services for Strengthening the Case Management System- Youth Empowerment Project”.
The selection method shall be Consultants’ Qualifications selection. Therefore, following the assessment of submissions, firms shall be assessed and compared, and the best qualified and experienced firm shall be selected. Only the selected firm shall be asked to submit a combined technical and financial proposal
and, if such proposal is responsive and acceptable, be invited to negotiate a contract. GOSL reserves the right to accept or reject late applications or to cancel the present invitation partially or in its entirety. It
will not be bound to assign any reason for not selecting any applicant and will not defray any costs incurred by any applicant in the preparation and submission of Expressions of Interest.
  1. Secretary Central Tenders Board
    Office of Director of Finance
    Ministry of Finance, Economic Growth, Job Creation, External affairs and Public Service 2nd Floor, Finance Administrative Centre
    Point Seraphine,
    Castries Saint Lucia
  2. The Procurement Officer
    Caribbean Development Bank
    Wildey, St. Michael Barbados W. I.
    Tel: (1-246) 431-1600 Fax: (1-246) 426-7269 Email: procurement@caribank.org

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