Coconut Bay Beach Resort & Spa Saint Lucia - Food and Beverage Manager
We are looking for a professional Food and Beverage Manager to be responsible for managing all F&B operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.
Responsibilities:
- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
- Preserve excellent levels of internal and external customer service
- Help with the design of exceptional menus, purchase goods and continuously make necessary improvements
- Identify customers’ needs and respond proactively to all of their concerns
- Lead F&B team by attracting, recruiting, training and appraising talented personnel
- Establish targets, schedules, policies and procedures
- Provide a two-way communication and nurture an ownership environment with emphasis on motivation and teamwork
- Comply with all health and safety regulations
- Uphold all Coconut Bay Resort & Serenity rules and regulatioins
Requirements
- Proven food and beverage management experience - 5 years minimum
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
- Ability to spot and resolve problems efficiently
- Mastery in delegating multiple tasks
- Communication and leadership skills
- Up to date with food and beverage trends and best practices
- Ability to manage personnel and meet financial targets
- Guest-oriented and service-minded
- Culinary diploma or degree in food service management or related field
Interested persons should send their resume to employment@cbayresort.com
N.B only shortlisted candidates will be contacted.
Deadline for submission of applications: October 13, 2017