Axcel Finance – Customer Service & Sales Representative (Vieux Fort)

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Axcel Finance - Customer Service & Sales Representative (Vieux Fort)
Title: Customer Service & Sales Representative (Vieux Fort)
AXCEL FINANCE is the leading regional microfinance institution in the English speaking Caribbean with branches in 6 countries. We are dedicated to providing high quality and innovative financing solutions for underโ€served markets. By deploying capital in a responsible manner, we enable economic investment and social mobility of our clients in the communities we serve.
As a Customer Service & Sales Representative you will be responsible for customer acquisition and driving client base growth. This position involves calling potential clients, screen applications, and explain the companyโ€™s products. Must be energetic, wellโ€spoken, and eager to generate and increase revenue. You will deliver legendary customer service to all customers by ensuring they experience efficient and courteous service that exceeds their expectations.
Key Responsibilities:
(i) Explain the Companyโ€™s products, current promotions, and processes to clients
(ii) Qualify customers and process applications
(iii) Provide postโ€sale support
(iv) Participate in sales development activities
(v) Build rapport with customers through friendly, engaging communication
(vi) Respond swiftly and courteously to customer complaints or inquiries
Work Hours: 9:30โ€ 5:30 pm Mondayโ€Friday and 9:00โ€1:00 on Saturday
Qualifications/Traits:
  • Previous experience in outbound call center, inside sales experience, or related sales experience preferred
  • Excellent communication skills and attention to detail
  • Performance & Target driven
  • Possesses an energetic, outgoing, and friendly demeanor
Interested persons are invited to submit their application via www.axcelfinance.com/careers

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