Role Responsibility:

• Manage the operational routine of each shift, which includes: - Arranging cover for dropped shifts; - Break relief rotations - Production of operational records, reports and returns, ensuring compliance to client and company procedures;
• Supervision of designated staff, ensuring duties are performed in accordance with training;
• Task the security officers to carry out their duties and brief them as required (including recording daily pre-shift briefings);
• Ensure efficient use of staff and equipment in accordance with Assignment Instructions and Standard Operating Procedures;
• Ensure staff are correctly and smartly attired;
• To successfully manage staff and deal with issues appropriately as they arise;
• To work to the values of the company mission and vision statement;
• To provide a professional service and ensure total customer satisfaction; Dealing with conflict and diffusing situations;
• Other reasonable duties that may be assigned from time to time; General security duties

Prospective candidates should possess the following:

• Must be PHYSICALLY FIT and capable of responding quickly
• Smart and professional appearance and manner
• High School Diploma and/or equivalent
• Clean Criminal Record.
• Strong oral and communications skills
• Willingness and ability to work flexible hours
• Excellent work ethics
• Exceptional customer service and conflict resolution skills.