VACANCY NOTICE
Service Technician
A well-established retail and distribution company in the north is looking for an enthusiastic, dedicated, and customer-focused individual to join our team as a Service Technician. This is your chance to be part of a thriving organization where your skills, commitment, and drive will make a real impact on customer satisfaction and organizational success.
Responsibilities of the Service Technician are as follows:
- Conduct Pre-delivery Inspections (PDI) on company products in accordance with established company procedures.
- Respond to customer and in-company service requests and diagnose using available diagnostic tools to determine repair plans, both on and off company premises.
- Repair products according to the manufacturer’s specifications, and established company procedures.
- Detail and take note of manufacturer’s defects during the process of diagnosing and repair of products covered by manufacturer’s warranty.
- Ensure that the products to be delivered or returned to the stores after PDI or repair are properly cleaned.
- Conduct maintenance and repair of company tools and equipment, and minor repairs of company vehicles.
- At all times wear safety equipment and clothing, and adhere to safety regulations and industry standards.
- Ensure all tools and equipment assigned are protected from loss and damage and are used correctly and safely.
Required qualifications and skills:
- High school diploma;
- Technical diploma/certification;
- Strong mechanical aptitude and manual dexterity;
- Experience in similar roles and familiarity with diagnostic tools and safety protocols;
- Strong problem-solving skills;
- Excellent Customer Service Skills;
- Strong interpersonal skills;
- Detail-oriented;
- Strong time management and organizational skills;
- Strong verbal and written communication skills;
Compensation:
Compensation will be commensurate with qualifications and experience.
Training and development will be provided to facilitate growth within the company.
Application Letter with Resume can be emailed to vacancies758@gmail.com
NB: Only shortlisted candidates will be contacted.