Media Release: Alternative numbers provided for COVID-19 assistance



by Office of the Prime Minister

USE 311 IS TO ACCESS INFORMATION ON COVID-19 AND TO PROVIDE INFORMATION ON RELIEF PACKAGES.

On the evening of March 31st 2020, Prime Minister of Saint Lucia Honourable Allen Chastanet announced a 24 hour curfew from the 1st – 7th April 2020. The National Emergency Management Organisation (NEMO) is the leading unit for the provision of relief packages to the vulnerable island wide and has indicated that over the next 24 to 48 hours this will commence.

At this time, the Government of Saint Lucia notes that the “311” hotline for COVID-19 information and for providing information to NEMO for relief packages is being flooded with calls and experiencing challenges. A team from FLOW is actively working on restoring the lines and rectifying this issue.

The public is hereby advised that other numbers have been made available for any COVID-19 related health concerns or issues. Please note that these numbers are to be used when one feels unwell and will receive a “Tele-Triage Service” the medical personel will then advise on actions moving forward based on the virtual assessment. The numbers are as follows:

COVID-19  Tele-Triage Support Contact List

No. Support Team Members Government Issued Contact #
1 Clinical Support

518 5849

2 Clinical Support

518 4128

3 Clinical Support

518 4095

4 Clinical Support

518 4150

5 Clinical Support

518 7886

6 Clinical Support

518 4083

7 Clinical Support

722 6435

8 Clinical Support

722 7788

9 Clinical Support

723 0663

10 Clinical Support

722 6485

11 Clinical Support

722 6403

12 Clinical Support

518 9942

13 Clinical Support

722 6428

14 Clinical Support

518 1919

15 Clinical Support

722 6519

16 Clinical Support

518 1952

17 Clinical Support

723 0680

18 Clinical Support

722 6581

19 Clinical Support

518 1460

20 Clinical Support

518 1461

21 Psychological Support

518 4157

22 Respiratory Clinic—Gros-Islet Poly Clinic

518 4127

23 Respiratory  Clinic—Vieux Fort

518 5881

24 Respiratory Clinic—Dennery

518 5695

25 Respiratory Clinic—Soufriere

518 1905

26 Respiratory Clinic—La Clery

723 0712

27 Respiratory Clinic—Victoria Hospital

518 4101

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