Senior Sales Associate (Job Description)

Responsibilities

Receive customers and assist them with the selection of merchandise

Display a courteous and empathetic attitude to all customers

Respond to customer inquiries and requests via telephone or in person

Greet, interact and monitor customers to assist the store in loss prevention

Display and organize products in a store for the customers to locate easily

Help customers in billing and payment processes at the store’s counter

Communicate information about product availability

Identify current product pricing, competing products and new techniques of merchandising

Maintain the outlook of the store through dusting, cleaning and restocking items

Maintain a list of new/existing customers and communicate with them to discuss sales opportunities

Handle record keeping and maintain contact with clients to provide post-sales services, obtain customer feedback and resolve any arising customer issues

Obtain feedback from customers and relay information to management

Continuous learning to maintain current product and service knowledge

Collaborate with the team to maintain stock

Lead team in maintaining store display and show window standards

Provides guidance and training to junior sales associates, helping them develop product knowledge and sales skills

Handles complex customer inquiries and issues, ensuring excellent service and customer satisfaction

Focuses on meeting personal and store sales goals, often working to develop new sales opportunities

Skills and Qualifications

Good verbal communication and interpersonal skills

Excellent customer service skills

Exceptional work ethic and strict adherence to company policy and sales goals

Ability to work flexible hours and multitask

Strong organizational skills and detail-oriented

Time management and ability to prioritize tasks given

Willingness to learn about new items and procedures quickly

Knowledge of inventory management

Demonstrated ability to prioritize tasks and manage time efficiently

Ability to identify customer needs and resolve their problems

Strong skills for training, mentoring, and interacting with both customers and colleagues

Comprehensive understanding of products and services to effectively assist customers and guide sales

Ability to build and maintain client relationships

Ability to lead, train and mentor a team

Negotiation and closing sales

Compensation & Benefits

A competitive remuneration and benefit package will be offered commensurate with the successful applicant’s qualifications and experience

Applications, together with full career details should be submitted to bizconsolutions758@gmail.com   no later than September 25th, 2025.